January 25, 2006

 
1) Schedule Activity for a Group
2) Type Less. Sell More.
3) Upselling to Increase Profits
4) Recapturing Lost Customers
5) ACT! User Group meetings near your city
 

 
1) Schedule Activity for a Group
 
 

How can I assign a task for all those in my ACT! group, so that it is visible in everyone’s activity list?

To assign a task to a group in ACT!,

1. Open Schedule Activity dialog box and click General tab.
2. Click the arrow in Contacts button and then click Select Contacts.
3. Now select the group to whom you want to assign the activity to.
4. Complete the activity scheduling process.

The task will now be visible in the activity list of all those in the group.

 
 
2) Type Less. Sell More.
 
 


I get many prospects’ lists and I spend most of my time manually entering these lists into my ACT!. The faster I do this, the sooner I can begin calling and meeting them. Is there an easy way to enter address lists into ACT!?

With ListGrabber, entering address lists into ACT! is a breeze! Whether they are contacts from online directories or tradeshow lists, you can get them into your ACT! in just a few minutes.

Just highlight the entire address list and click on ListGrabber. You will be amazed to see all the addresses automatically added to your ACT!. You can now save hours of data-entry time and use it to sell more.

Isn't that what you would love to do? You can evaluate a 10-day trial copy and see the magic work for you.

 
 
  3) Upselling to Increase Profits  
 


Upselling is an effective way to increase revenue. Value-added upselling offers that are focussed on customer needs not only increase sales but also customer satisfaction. This finally results in repeat business and referrals. Keep in mind, that customers respond positively only when upselling is done with an “extra service” attitude.

Timing is crucial for upselling to be successful. Present your upselling offer before the customer reaches the register. If you are selling online, upsell when the visitor orders the product and not during the payment process. Successful upselling requires planing. Focus on upselling and you will be selling more to each customer.

 

  4) Recapturing Lost Customers  
 
Customers will forget you, if you forget them. Your chances of selling successfully to your former customer are high than to a new customer. It is therefore very important to plan a strategy to regain your lost customers.

Collect contact and transaction information from all your customers. Check periodically to ensure that all your customers are still buying from you. Contact customers who had not transacted with you and let them know that they are missed. Make an attractive offer or discounts to lure them back. You will be surprised to see your sales soaring!

 

  5) ACT! User Group meetings near your city  
 


The South Denver ACT! & Technology User Group is meeting on February 7, 2006 at the BCI Executive Training Center, 6001 S Willow Dr. (1 Block South of Orchard Road just East of I-25) Englewood, CO 80112.

Find out more on the ACT! User Group Meetings near your city.

Participate in ACT! User Group Meetings to exchange and learn new ideas and keep up with the latest developments in ACT! These meetings are ideal for both new and experienced ACT! Users.

Remember to back-up and Reindex your
ACT! database every week
 
 

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