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Respond Effectively to Negotiation Tactics |
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Though the signs of economic recovery are strong, the pressure to reduce costs remain and so customers continue to squeeze sales people for discounts and concessions.
Here are 2 things you can do to avoid mistakes and respond strongly when negotiating with customers:
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Think value: Whenever your customer asks for a discount, think about the value that your product brings to your customers. |
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Don’t concede too much, too soon: Never rush in with offers and discounts. Is there something that the customer can do for you? Can she use her social media reach to benefit your company or product? |
These can help you avoid common mistakes that sales people make during negotiations and minimize damage.
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