eGrabber HomeProductsAddonsCase StudiesBuySupportResellersOEMsCompanyNewsletters
ListGrabber Standard
Product Info.
Features
Online Demo
Works With
User Comments
Free Trial Version
Buying Info.
FAQs
Support
Product Comparision Chart
 
Buy


Support

Support FAQs

Check out the following Support FAQ's and clear all your doubts. Most of your questions are answered here. If you still have any difficulty with ListGrabber™ Standard, Please use the Support Request Form

 Processing different types of address lists
 Problems related to parsing & transferring to the ListGrabber™ Standard grid
Transferring from the ListGrabber™ Standard grid to the destination application
 Export to ASCII format

What our customers say...



Transferring from the ListGrabber™ Standard grid to the destination application

What if I am using a contact manager or database other than ACT!™, GoldMine® or Outlook®? How do I transfer my list to any other application?

ListGrabber™ Standard has an export utility to export data to ASCII format so that then you can import it into your application. To export, select the Export... option from the File menu. Now you can export either to tab delimited format or comma delimited format. After completing the setup, press OK to save the ASCII file. You can later import it into any application that allows import.

How do I transfer addresses to my contact manager?

Simply select the contact manager from the drop down list box on the ListGrabber™ Standard toolbar and click on the transfer button.

Can I check for duplicates while transferring to the contact manager?

ListGrabber™ Standard allows checking for duplicates both at the grid and while transferring to the Contact Manager. The user can set for checking duplicates at Options | Duplicate setup. Different combinations of the following indices can be used for checking duplicates Name, Company, E-mail, Zip and Phone.

On detecting a duplicate record in the contact manager the user can set ListGrabber™ Standard to do one of any of these transfers-Add as new, Update existing contact, Warn if contact exists, Cancel transfer

back to top

Can I edit parsed addresses before transferring them to my contact manager?

Yes, you can. ListGrabber™ Standard allows you to edit addresses before transferring them to your contact manager. Just double click on the record you want to edit or select the record and right click to access the short-cut menu.

I am unable to transfer addresses to Sub-folders in Outllook? Why?

This feature is not supported now. The addresses will get transferred to Contact folder but not the sub-folders.

back to top

Can I transfer selected records from the Grid to my contact manager?

Yes, this is possible. You can highlight the selected rows you want to transfer by clicking the 'Transfer sel' button on the ListGrabber Grid toolbar.

How do I process a comma delimited list of addresses?

Highlight the addresses in the CSV file to be transferred and click on the grid icon in the tool bar

How do I process a tab-delimited list of addresses ?

Highlight the addresses in the CSV file to be transferred and click on the grid icon in the tool bar

back to top

How do I transfer all the records from the Grid without selecting the rows?
This can be possible by simply clicking on the Transfer All button on the tool bar.

How many addresses can ListGrabber™ Standard process at one time?

ListGrabber™ Standard can process many addresses in one go. We have successfully processed lists with up to 5000 addresses.

back to top

Download Quick Start Guide, User Manual and Service pack


Customer Care Support Information

Technical Support
support@egrabber.com

Sales, upgrades and licensing
Email: sales@egrabber.com
Phone: (408) 872-3103 (Monday through Friday 8 AM - 5 PM Pacific Standard Time)

General information
info@egrabber.com

BuyTrial