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What is the UI (User Interface) for ResumeGrabber™ Standard? Where is the toolbar?
The UI for ResumeGrabber™ Standard is the floating toolbar and the tray icon. Clicking on the ResumeGrabber™ Standard tray icon, you can see the floating toolbar.
How do I view the resumes that are saved as an attachment? You can view the resumes from the Links tab in GoldMine®. Simply double-click on the link, this will launch WORD (or any other word processor you use) and open the resume. In ACT!™ you can see a Word document icon in the Notes tab. Click on the icon to view the resume.
Which contact managers/ applications does ResumeGrabber™ Standard support?
ResumeGrabber™ Standard supports ACT!™ 2008/ 2007/ 2006/ 2005/ 6.0/ 2000, GoldMine® 6.7/6.6/6.0/5.7/5.5, Outlook® 2003/2002/2000 and any other database with the help of ResumeGrabber's 'Data Export' feature. You can transfer contact information and resumes to these applications.
How do I select the destination application/ contact manager to send the resume to? Right click on the RG tray icon and go to Options. Select the Destination Setup tab, and select the destination application from the drop down box " Set destination application as".
What source applications does ResumeGrabber™ Standard support for copying to Notes?
All browsers, email clients, word processing packages are supported by ResumeGrabber™ Standard. Just select the address in the resume in any of these applications and click on the ResumeGrabber™ Standard icon to quickly transfer the resume.
Will ResumeGrabber transfer resume data to any application of my choice? ResumeGrabber transfers data only to the following application:
- ACT!™ 2009/ 2008 / 2007/ 2006/ 2005/ 6.0/ 2000
- GoldMine® 6.7 / 6.6 / 6.5 / 5.7 / 5.5
- Outlook® 2002 / 2000
- Other Databases
(with the help of ResumeGrabber's 'Data Export' feature)
If your destination application is not listed above, please contact eGrabber Support Center, requesting for it. We would make your requested application compatible with next version of ResumeGrabber.
How to Add candidate with resume in the business section of the contact manager? Select the address in the resume and select Add Contact + Resume (Business) in the Right combo box. Click GO. The resume will be added in the Business section of the contact manager. If a duplicate record already exists then you can Add as new, Update existing record, Warn the user or cancel transfer.
How to Add candidate with resume in the Home section of the contact manager? Select the address in the resume and select Add contact + Resume (Home) in the Right combo box. Click GO. The resume will be added in the Home section of the contact manager. If a duplicate record already exists then you can Add as new, Update existing record, Warn the user or cancel transfer.
How is Add contact + Resume different from Add contact?
Add contact + Resume (Business/Home) will do the entire process available in ResumeGrabber™ Standard - update/create address fields, add new links and append the notepad depending on the selection made in the transfer setup .Add Contact (Bus/Home) will just create a new record with address fields only or update the address if there is a duplicate. It will not add new links or append the Notepad.
What does Add links/Notes do?
This menu item can be used when the user wants to add more links and append the notes. When selected, Resume Grabber will add the new links and will append the notes.
Can I copy a selected part of the resume to my contact manager?
Yes, you can. Right click on the RG tray icon and go to options. Select the Document Setup tab, check the Paste Document in Notes. Then select the number of lines to delete from top. By default this is set at 0 lines when you install for the first time. You can change this number and only the rest of the resume will be pasted in Notes.
Can I attach the entire resume to my contact manager?
Yes, you can attach the entire resume to a selected record in your contact manager. Right click on the RG tray icon and go to Options. Select the Document Setup tab; check the Attach Document as Word Document box. All your documents will get attached henceforth. This box is anyway checked by default when you install ResumeGrabber.
I have got my own filing system in for the resumes. Can I save the links to these files in the contact manager?
User can set 2 default locations at Options | Document setup where resumes could be stored. In addition to this from the Resume Screening Window User can set to link to the existing file or save in any folder of his choice.
In what format does the resume get attached to my contact manager?
The resume can be attached in either original format or RTF (Rich Text Format) format. The user can set the saving options in the Options | Document setup.
Can I verify the contact information / address fields before sending it to my contact manager?
Before transfer, ResumeGrabber™ Standard displays the resume in a viewer. The viewer highlights all the keywords set by the user. A Resume Screening window that shows all aspects of the resume in a condensed format also comes up during the transfer.
Can I set some default values to be sent to a particular field in my contact manager?
Yes this is possible and useful for noting some related information like source of the resume. Right click on the ResumeGrabber™ Standard tray icon and go to Options. Select the Destination Setup tab, and go to the Add Default Values section. From here you can select the user field from the list box and type in the default value that you want to transfer to the contact manager.
How can I use ResumeGrabber™ Standard to find the job fit of the candidate?
Resume Grabber lets you define a job by a set of keywords. The recruiter has to find an ideal set of keywords that best describes the resume of the profile that he/ she is trying to match. This can be set up in Options | Search setup | Keywords. While transferring the resume is scanned for the presence and frequency of these keywords. If it matches the criteria as set by the user the resume is marked as matching the particular job and it is transferred to the mapped field in the destination database. The words are highlighted in the Resume Viewer that comes up during the transfer.
Can I also use the keyword search to find the colleges attended and work history?
The key word search is text search for the words that the recruiter has mentioned in the appropriate box. A lot depends on the creativity of the recruiter in making the appropriate settings.
The feature augments the recruiter by highlighting words in the resume that might be important.
Will ResumeGrabber™ Standard check for duplicates?
Yes, ResumeGrabber™ Standard will check for duplicates. The user can set the different indices (Name, Company, E-mail, Zip and Phone) for checking duplicates under Link Options for each Destination Application. On finding a duplicate the user can set for various transfer options like Add as new contact, Update existing contact, Warn if contact exists or Cancel the transfer.
What are the criteria on which duplicates can be checked?
ResumeGrabber™ Standard can check for duplicates on different combinations of Name, Company, Zip, Phone, E-mail.
If a Duplicate record exists what will ResumeGrabber™ Standard do?
If a duplicate record is detected the user can either set for Add as new contact, Update if contact exists, Warn if contact exists or Cancel transfer. If the user has checked Add as new, a new record with address fields and links will be created. If the user has selected Update existing contact the address fields will be updated, the new links will be added and the notes will be appended. If the user has checked on Warn if contact exists ResumeGrabber™ Standard will warn the user if a contact exists. It will ask the user whether to add as new, update or cancel transfer in the dialog box. If the user has checked on cancel transfer the record will not be added to the contact manager.
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