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Operational staff productivity increased by 25% |
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Increased customer satisfaction with instant followup from sales team |
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Improved Sales |
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Download eMail-Lead Grabber |
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Cardaccept specializes in helping online and traditional businesses in the United States to accept credit cards since 1993. Cardaccept provides tools for secure real-time online and off-line credit card authorizations.
We were able to reach leads faster than before - this is a definite competitive advantage for our company which translated into increased customer satisfaction
Chris Swift
Cardaccept gets leads through its website & promotional programs on various websites and uses GoldMine to manage them among its sales team. Lead emails kept growing everyday and sometimes it would be 100 per day. Processing the lead emails manually and distributing them among the sales team offered many challenges to Chris Swift, Cardaccept IT Manager.
Chris Swift says,
"In addition to manually entering the information into GoldMine, I had to distribute these leads to sales team of 5 people. I spent literally hours everyday just doing data entry and distributing leads around!"
Chris Swift needed a lead email management tool, which can distribute the leads among his sales team and as well seamlessly integrate with his GoldMine to enter the leads as soon as they arrive. This will allow him to use the manual email processing time in better productive work which can generate more sales.
"I spend 2-3 hours processing the lead emails into GoldMine. Manual processing is taking away most of my valuable time and the sales team begin to follow-up only after I distribute the leads to them. This is costing me both money & time, I want this process to be automated to have a competitive edge over my competitors in the market."
Chris Swift was impressed that eMail-Lead Grabber was able to download the lead emails instantly and enter into GoldMine seamlessly. Chris noted the ability of eMail-Lead Grabber to distribute leads to their respective sales representative and schedule followup as soon as they arrive.
"By Automating lead email data entry into GoldMine database and distribute sales leads instantly to sales team, we were able to reach leads faster than before - this is a definite competitive advantage for our company which translated into increased customer satisfaction,"- explained Chris Swift.
According to Chris, eMail-Lead Grabber will help Cardaccept save money and time by automating their entire sales lead processing.
Operational staff productivity increased by 25%, due in large part to eliminating data entry and manual lead processing.
Increased customer satisfaction with instant followup from sales team.
Improved Sales - with eMail-Lead Grabber the sales representative where able to reach leads faster than ever before and close more deals.
Chris says, "eMail-Lead Grabber - Perfect Solution to Automate your Complete Lead Email Processing Operations"
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