Country Cottage Soap Co, is the manufacturer of bath and body, skin care beauty products. Polly Lower, Owner of Country Cottage Soap Co, started with a mission to provide exceptional, quality products at a low wholesale price.
I now only spend at the most 15 minutes per week with my contact leads leaving me an immense amount of time to devote to other business activities. Being a small family business this time is very valuable
Polly Lower,
Owner, Country Cottage Soap Co.
Polly Lower with a mission to provide exceptional quality products decided to bring about effectiveness in every business process across the company. In the process, she found lead email processing to be a time-consuming job that was monotonous. She realized that fixing this could allow her company to be more effective.
Cottage Soap receives about 80-100 emails per week and uses ACT! to manage contacts and lead email requests from web forms.
"I spent approximately 5 hours per week manually entering information into my ACT! database. I had a hard time responding in a timely fashion to prospect requests."
To add, Polly had to manually acknowledge the incoming lead request emails, which was also taking most of her productive time.
Polly researched various lead automation software before trying eMail-Lead Grabber and found it to be easy to install and started using it straight away with no help.
"I first downloaded the demo and read the very easy instruction guide. I followed the instruction guide step by step. It took hardly any time to get my first set of templates set up."
Polly was impressed with eMail-Lead Grabber's capability to automate lead entry into ACT! and as well to send a personalized auto-responder to the prospect immediately.
"I couldn't believe the time saved! It was amazing! Naturally, at the end of my trial demo period I purchased the program. It was a VERY small price to pay for the time I saved."
Now, Polly need not manually process lead requests or send acknowledgement to the prospect; eMail-Lead Grabber takes care of it.
"I now only spend at the most 15 minutes per week with my contact leads leaving me an immense amount of time to devote to other business activities. Being a small family business this time is very valuable" "eMail-Lead Grabber freed me from the manual ball and chain process of entering lead information into my ACT database!"
After automating the lead email processing function, Polly is now keen on bringing the same level of effectiveness across various business process. Using eMail-Lead Grabber, Polly has set the ball rolling, sooner she will be able to bring effectiveness across the company.
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