EPCglobal is an international staffing solutions company that specializes in servicing the engineering and technical industries.
They are the ones who have built the only online staffing application specifically to connect contract workers, hiring companies, staffing agencies and provide them with the tools and information to find the most desirable and well-suited jobs, candidates and placement possibilities around the world.
With more than 1,400 professionals currently on assignment across the world, EPCglobal is proving that it can combine technology and service to create successful connections between candidates, clients and staffing agency partners. EPCglobal has offices in the U.S. and U.K.
List Grabber allowed us to pull large quantities of contact data pertaining to our market that would have otherwise taken us months.
Richard Hoare,
MD - USA, EPCglobal
As a part of EPCglobal's business plan for 2005 they needed to pull a great deal of contact information, that would serve them as leads, from various public online sources. They had to do this in the shortest possible time, which meant they had to search for leads over the web, type them into the database, check for accuracy and correct typos, if any. The leads were then passed on to Sales team for follow-up.
Quality of the data was a prime concern as any manual process was prone to errors and wrong contact data meant lost sales straight away. But getting the list out in time was also critical. As it took 3-4 hours a day doing it manually they were sure they wouldn't get it done in the given time. This was becoming a bottleneck as the Sales team's task was set based on this. Delay in collecting leads would directly delay their future plans, affect revenue and deviate from company's objective.
Every time Richard Hoare receives a report from his team he is told that they were behind schedule. Richard had to intervene and find what caused the delay? As the Managing Director of the company in the US, Richard Hoare says "He was accountable for setting the pace of activities to launch their business expansion as planned". After a brief talk with his team members he learnt that the main cause for the delay was something everyone of us did on a daily routine - hi-lighting, copying and then pasting contacts. He immediately realized that their future plans could be brought on track if only he found a way to solve this. He walked into his office the next day and as he was Googling around for some Marketing tools, he found one which illustrated a better way to get business leads faster. "I was amazed to see this automation tool called ListGrabber that did exactly what we wanted". He tried the free trial that was available on the website (www.egrabber.com). "It was a no-brainer, so we called up the sales team at eGrabber and placed the order and in about 2 to 3 minutes I received the software download link and the license to use it" he says.
Richard passed on this information and the software copy to his department. In just a minute or so ListGrabber was up and running. He could see the transformation in his team's progress after using the tool. "It was unbelievable to see the list of contacts on my table the next day as a soft copy and a hard copy. It extracted contacts and even checked for duplicates. Above all there were no errors as the list that I forwarded to my sales team was no junk, just a clean list. I was happy to see it pay off the next day itself. We wouldn't restrain ourselves anymore from collecting leads. It's a fun process now and not laborious anymore" - says Marketing Coordinator, Jenny Erwin.
"List Grabber allowed us to pull large quantities of contact data pertaining to our market that would have otherwise taken us months." - Richard Hoare, MD - USA
Now they use ListGrabber not only for collecting leads, but also in Market research and it has become an integral part of their operations. It has helped them in making up for lost time and helping in generating more business faster. The news of ListGrabber spread like a jungle fire to other members of Marketing & Operations department. Even senior Management were benefited as ListGrabber would capture contacts from email signatures as well as bulk lists that came in various formats.
"You know meeting deadlines is very important and if it is something related to next year's business its even more critical to deliver in time. List Grabber has brought the change in the way we used to process contact lists" - Richard Hoare
|
|
|
