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eGrabber DupChecker helps Multidyne to find duplicates that ACT! doesn't and maintains a duplicate free database.

MultiDyne provides innovation and excellence in manufacturing a full line of television and video equipment including fiber optic transport systems for video, audio, SDI, HD-SDI, AES, ethernet, data, etc. MultiDyne equipment has been put in service around the globe for over 29 years by ABC, CBS, FOX, NBC, Turner Broadcasting, cable networks, telephone companies, the Department of Transportation, government agencies and production facilities.


"eGrabber DupChecker is easy to use and is highly valuable for us to find duplicates. Today, I am able to maintain a clean and duplicate free database. Thanks to eGrabber DupChecker."

Jim Jachetta,
Sr. Vice President, Sales & Marketing,
MultiDyne Video & Fiber Optic Systems



Jim Jachetta,
Sr. Vice President, Sales & Marketing,
MultiDyne Video & Fiber Optic Systems


 Problems faced

Multidyne is a long-term user of ACT!. They import leads from several 3rd party lists and internet. They maintain ACT! database with more than 100,000 records. Importing records from different sources leads to data duplicates, due to the lack of efficiency in ACT!'s in-built duplicate checking algorithm in flagging duplicates. The in-built duplicate checking algorithm in ACT! is very rudimentary and basic, and manual duplicate checking is not practical or feasible.

Difficulties Include:
  1. Limited search fields to find duplicate records.
  2. Hard to find duplicates with slight variations.
  3. Requires manual checking of each duplicate record in groups of two. If there are more than 2 duplicate records for a given contact, only 2 records can be eliminated at a time.
Due to this inefficiency in ACT!, multiple business emails were sent to the same email address, which ended-up in spamming.


 Solution

Multidyne searched for an effective Duplicate Checking program for ACT! and got introduced to eGrabber DupChecker through a local ACT! Certified Consultant.

Jim was astounded by the robust duplicate checking algorithm and happy to have found a solution that could flag every possible duplicate in the database. "The duplicate checking process is so good, there is no need to manually preview each merge. eGrabber DupChecker is easy to install and seamlessly integrates with ACT!," says Jim

eGrabber DupChecker has become an essential tool to Multidyne. "I run DupChecker overnight after importing a list and when I come in the morning, it displays all the duplicate records in my database. The automatic mode works flawlessly. It has prevented me having a personal assist to validate the database," adds Jim.


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