Niece Homes is one of the pioneers in offering real estate solutions in Minnesota. Niece Homes is consistently ranked among the top 20 Realtors in Minnesota for the past 6 years. Joseph Niece is the President/Founder of Niece Homes.
Joe receives around 150 email leads (web form submissions, purchased leads, etc.) every week. He hired an employee exclusively to process the incoming leads - copy-paste relevant information from the email leads into their ACT! database. Manually processing the leads not only consumed a lot of time, but there were also inaccuracies in the data that was entered. Moreover, Joe had to wait patiently for the employee to complete the data entry work and then distribute the leads to his sales team for calling and prospecting. He was clearly not happy with the way lead management was being done for his business.
"Getting leads for my business was never an issue.. leads were coming in at a good rate. The problem was with us not being able to reach the prospects in time. Processing leads manually was time consuming and we had to pay for the extra labor."
Joe was desperately looking for a complete solution that would address all the problems he faced in processing the leads manually. He searched the Internet for an answer and chanced upon eGrabber's eMail-Lead Grabber. After a short private demo with an eGrabber sales specialist, Joe was convinced that eMail-Lead Grabber was more than a perfect solution to all his problems.
eMail-Lead Grabber automatically gathers relevant information from email leads and creates contacts in ACT!. It eliminates the need for manual intervention. It sends personalized auto-response emails to web responses and customer inquiries. It even automatically distributes email leads among the sales team.
"The product is spectacular. It can process email leads into my ACT! in an instant. It quickly initiates a professional marketing follow-up with the prospect... We are able to connect with our prospects while they are still on our website; ensuring better chances of a conversion."
Joe was able to respond to all his prospect inquiries in time and at the same time reduce his operating costs. The response time for each lead has improved considerably as they were able to reach prospects while they are still on their website.
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