Realty First is a leading real estate search engine that helps you find residential and commercial properties in the state of Oregon. Realty First has an extensive network of experienced agents who provide the best real estate solution to their customers.
Richard of Realty First says that customer satisfaction is their priority. He strongly believes that understanding the customer needs is the key and that it enables Realty First to provide quality service to its customers and thereby ensure a gratifying experience.
I have been using eMail-Lead Grabber for the last 2 years, and have found the product to be very useful. It has saved me countless hours of manual entry, a must-have tool for all those who receive leads
Richard,
Realty First
Richard believed that all inquiries through email were potential customers. Realty First receives around 500 leads a week. Since Richard had a script generated, the leads he received through his website were processed and added to his Excel Worksheet.
This has not solved his entire problem. He received leads through third party websites where he had to process those leads manually. He had to reply all the mails received in a professional & timely manner and had to re-route the leads to his agents, which he felt was time consuming and taking away his productive hours.
"On an average I spent 10 hours a week on lead processing, replying and re-routing the leads to appropriate agents. Management of leads was tedious, monotonous and prone to errors".
Richard was looking for a solution, which would ease the job of lead management. After extensive research on the Internet, he felt eMail-Lead Grabber would solve his problems.
"eGrabber customer support was so helpful in setting up the product"
Richard downloaded the trial version and used it for a week. The customer support at eGrabber was so helpful in setting up the product. He was impressed with the product features and immediately purchased the solution.
"eMail-Lead Grabber is the next generation tool for acquisition, parsing, routing and management of leads."
Richard now spends more time in closing deals. eMail-Lead Grabber takes care of lead processing, sends auto responders and routes the leads to appropriate agents thus ensuring no manual intervention.
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