|
Corporate
Profile: AlphaGraphics Inc.
AlphaGraphics
Inc., headquartered in Salt Lake City,
Utah, is the franchiser of AlphaGraphics
Printshops Of The Future stores, the
leading providers of print-related
and digital publishing services for
businesses worldwide.
eGrabber
Reseller Profile: Sonya Hessinger,
Sales ACTivation Systems, www.sas-act.com.
Sonya
Hessinger is an ACT!™ Certified
Consultant serving the Salt Lake &
Utah valleys. Sonya has been consulting
for more than 3 years with clients
who use the ACT!™ software. She
offers training, customization, custom
reports, synchronization set-up and
more.
Business
Needs and eGrabber Solution
Problems
faced
Alphagraphics - Corporate Headquarter
office, uses ACT!™ software to
manage and build their franchise network.
Alphagraphics receives almost all
their new leads interested in learning
more about owning a franchise via
the Internet; they have several sites
where businesses submit request form.
With more than 100 requests coming
every week, it took a week to process
these inquires. They could not process
the leads fast enough because of all
of the data entry!
eGrabber
Reseller solution
Sonya
had been working with Alphagraphics
on their ACT!™ implementation
and offering services to improve their
productivity. When she saw how much
franchise leads they received via
the Internet, she introduced eMail-Lead
Grabber to them. Alphagraphics was
excited at how easy it was to use,
how it was compatible with ACT!™
and how it would make their jobs much
easier.
"I
knew how much the eMail-Lead Grabber
would help process their new contacts
so they could have better response
times to them." Sonya Hessinger,
ACT!™ Certified Consultant.
The
implementation process was very easy
and installation was complete in few
minutes. Sonya walked Melissa - Alphagraphics
employee, through creating a custom
template. Because Alphagraphics received
different request forms from different
web sites, they had to create more
than one custom template. eMail-Lead
Grabber was easy to learn and Melissa
created rest of the custom templates
herself and then begin using them.
Sonya helped them get started and
explained how to setup the software
and begin transferring contact information
into ACT!™.
eMail-Lead Grabber integrates Web forms
into ACT!™
eMail-Lead Grabber's ability to extract
information in email from different
request forms submissions at different
web sites and populate ACT!™
has resulted in faster processing
time of their new leads. eMail-Lead
Grabber made their lead processing
faster by at least 75%. It has made
Alphagraphics more productive and
efficient and has saved time.
Alphagraphics
is happy to find that they are able
to close more sales of Alphagraphics
franchises and get to the customer
faster.
|
