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About
the Company:
Castle
Point Mortgage is committed to
making the process of buying or refinancing
home as simple and as affordable as
possible. Castle Point Mortgage representatives
understand the complex needs of today's
borrowers, and are equipped to suit
them with over 85 different loan programs.
Castle Point Mortgage differentiates
itself from other mortgage brokers
through its loan officers expertise,
the number of programs offered, the
speed of borrower request processing,
and above all an excellent & instant
customer service.
Problems
faced
Daniel, IT Director, Castle Point
Mortgage receives about 2,000 e-mails
weekly and had a tough time in segregating,
extracting and updating the in-house
mortgage system
“We wanted to fill the mortgage
system with the incoming leads which
was manually typed in, that was time-consuming
and prone to typos.
We needed a solution that can automate
this entire process.”
Daniel
wanted a solution that can automate
the entire workflow of downloading
e-mails, extracting lead information
from them and updating the mortgage
system with it.
eGrabber solution
Daniel
tried eMail-Lead Grabber and found
it to be the perfect solution he was
in need of, to automate the entire lead
processing workflow. During the evaluation,
Daniel found eMail-Lead Grabber to
be robust and consistent in processing
emails and automating data entry.
“We are impressed with eMail-Lead Grabber's ability to scale
and achieve consistent data entry and
auto-calculations”
eMail-Lead Grabber also helped Daniel
with the problem of calculating loan
details. eMail-Lead Grabber was
able to consistently fill the fields
in Access, which in turn was integrated
with SQL for a full lead management
solution.
Daniel was impressed with eMail-Lead
Grabber ability to automate the entire
workflow and purchased the product
“Great Tool for Automation
of Email Leads, It is a must have
tool
for every Lead eMail Manager”
Using
eMail-Lead Grabber, Daniel was able
to process loan applications faster
and spend more time with customers
than time-consuming data entry.
“Lead processing was completely
automated and we were able to
serve the customers faster than our
competitors which resulted in
satisfied customers”
Stay Ahead of Competitors using eMail-Lead Grabber
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