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About
the Company:
Country
Cottage Soap Co, is the manufacturer
of bath and body, skin care beauty
products. Polly Lower, Owner of Country
Cottage Soap Co, started with a mission
to provide exceptional, quality products
at a low wholesale price.
Problems
faced
Polly Lower with a mission to
provide exceptional quality products
decided to bring about effectiveness
in every business process across the
company. In the process, she found
lead email processing to be a time-consuming
job that was monotonous. She realized
that fixing this could allow her company
to be more effective.
Cottage Soap receives about 80-100
emails per week and uses ACT! to manage
contacts and lead email requests from
web forms.
“I spent approximately 5
hours per week manually entering information
into my ACT! database. I had
a hard time responding in a timely
fashion to prospect requests.”
To
add, Polly had to manually acknowledge
the incoming lead request emails,
which was also taking most of her
productive time.
eGrabber solution
Polly
researched various lead automation software
before trying eMail-Lead Grabber and
found it to be easy to install and started
using it straight away with no help.
“I first downloaded the demo
and read the very easy instruction guide.
I followed the instruction guide step
by step. It took hardly any time
to get my first set of templates set
up.”
Polly
was impressed with eMail-Lead Grabber’s
capability to automate lead entry
into ACT! and as well to send a personalized
auto-responder to the prospect immediately.
“I couldn't believe the
time saved! It was amazing! Naturally,
at the end of my trial demo period
I purchased the program. It was a
VERY small price to pay for the time
I saved.”
Now,
Polly need not manually process lead
requests or send acknowledgement to
the prospect; eMail-Lead Grabber
takes care of it.
“I now only spend at the
most 15 minutes per week with my contact
leads leaving me an immense amount
of time to devote to other business
activities. Being a small family business
this time is very valuable”
“eMail-Lead Grabber freed
me from the manual ball and chain
process of entering lead information
into my ACT database!”
After automating the lead email
processing function, Polly is now
keen on bringing the same level of
effectiveness across various business
process. Using eMail-Lead Grabber,
Polly has set the ball rolling, sooner
she will be able to bring effectiveness
across the company.
“Change
the way you work – Work Easy”
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