| "List
Grabber allowed us to pull large quantities
of contact data pertaining to our
market that would have otherwise taken
us months."
- Richard Hoare,
MD, EPCglobal
-
USA
Corporate
Profile: EPCglobal
EPCglobal is an
international staffing solutions company
that specializes in servicing the
engineering and technical industries.
They are the ones who have built the
only online staffing application specifically
to connect contract workers, hiring
companies, staffing agencies and provide
them with the tools and information
to find the most desirable and well-suited
jobs, candidates and placement possibilities
around the world.
With more than 1,400 professionals currently on assignment
across the world, EPCglobal is proving that it can combine technology
and service to create successful connections between candidates, clients
and staffing agency partners. EPCglobal has offices in the U.S. and U.K.
Problems
faced
As a part of EPCglobal's business
plan for 2005 they needed to pull
a great deal of contact information,
that would serve them as leads, from
various public online sources. They
had to do this in the shortest possible
time, which meant they had to search
for leads over the web, type them
into the database, check for accuracy
and correct typos, if any. The leads
were then passed on to Sales team
for follow-up.
Quality of the data was a prime concern
as any manual process was prone to
errors and wrong contact data meant
lost sales straight away. But getting
the list out in time was also critical.
As it took 3-4 hours a day doing it
manually they were sure they wouldn't
get it done in the given time. This
was becoming a bottleneck as the Sales
team's task was set based on this.
Delay in collecting leads would directly
delay their future plans, affect revenue
and deviate from company's objective.
Discovery
of a tool that propelled EPCglobal to
reach their target
Every time Richard Hoare receives a report from his team he is told that they were behind
schedule. Richard had to intervene and find what caused the delay? As the Managing Director of
the company in the US, Richard Hoare says "He was accountable for setting the pace of activities to
launch their business expansion as planned". After a brief talk with his team members he learnt that
the main cause for the delay was something everyone of us did on a daily routine - hi-lighting, copying
and then pasting contacts. He immediately realized that their future plans could be brought on track if
only he found a way to solve this. He walked into his office the next day and as he was Googling around
for some Marketing tools, he found one which illustrated a better way to get business leads faster. "I was
amazed to see this automation tool called ListGrabber that did exactly what we wanted". He tried the free trial
that was available on the website (www.egrabber.com). "It was a no-brainer, so we called up the sales team at
eGrabber and placed the order and in about 2 to 3 minutes I received the software download link and the license
to use it" he says.
Richard passed on this information
and the software copy to his department.
In just a minute or so ListGrabber
was up and running. He could see the
transformation in his team's progress
after using the tool. "It was
unbelievable to see the list of contacts
on my table the next day as a soft
copy and a hard copy. It extracted
contacts and even checked for duplicates.
Above all there were no errors as
the list that I forwarded to my sales
team was no junk, just a clean list.
I was happy to see it pay off the
next day itself. We wouldn't restrain
ourselves anymore from collecting
leads. It's a fun process now and
not laborious anymore" - says Marketing
Coordinator, Jenny Erwin.
 |
Benefits
“List Grabber allowed us
to pull large quantities of contact
data pertaining to our market that
would have otherwise taken us months.”
- Richard Hoare, MD - USA
Now they use ListGrabber not only
for collecting leads, but also in
Market research and it has become
an integral part of their operations.
It has helped them in making up for
lost time and helping in generating
more business faster. The news of
ListGrabber spread like a jungle fire
to other members of Marketing &
Operations department. Even senior
Management were benefited as ListGrabber
would capture contacts from email
signatures as well as bulk lists that
came in various formats.
“You know meeting deadlines
is very important and if it is something
related to next year’s business
its even more critical to deliver
in time. List Grabber has brought
the change in the way we used to process
contact lists” – Richard
Hoare
|
