How to Find Candidates Profiles from Social Media / Professional Networking Sites

FAQs

ResumeGrabber JobSuite enables you to build a list of candidates from free Internet sources,job portals, search engines and social networks. It automatically summarizes based on the keywords in the resumes enabling quicker screening of resumes and transferring them to the respective database. ResumeGrabber JobSuite comes inbuilt with Background Research tool that researches social networking sites and other places for imprints of the candidate.
Recruiters and HR managers who search for potential resumes using different search technique and frequently enter name and address details from resumes into contact manger separately can make use of ResumeGrabber JobSuite to build a list of candidates from various Internet sources based on the keywords provided and thereby enabling quicker screening of resumes and transferring them to the respective database.
ResumeGrabber JobSuite helps to build a list of candidates from free Internet sources, job portals,search engines and social networks and automatically summarizes based on the keywords as well as the similar words provided thereby enabling quicker screening of resumes and transferring them to the respective database. It comes inbuilt with Background Research tool that researches social networking sites and other place for imprints of the candidate. It also comes with the multiple projects concept where the results parsed in the grid under each project can be stored in different folders and subfolders based on the selection status criteria.
The Background Research feature presents comprehensive information on any candidate from available sources on the Internet - professional associations, networking sites, blog posts, forums, news, etc.
ResumeGrabber JobSuite comes with online help, which is very simple and self-explanatory. You can refer to the Quick Start Guide and User manual for more details. You can also contact the support team if you need any clarification.
You can capture and transfer resumes from Outlook Email, Outlook Folders, resume files saved in a folder, search engines, job portals and Google desktop.

ResumeGrabber JobSuite currently supports the following popular search engines:

  • Google
  • Yahoo
  • Bing
ResumeGrabber JobSuite is designed to be used as a resume database. It comes inbuilt with a project concept where the user can store the records in separate folders based on the search made. It also comes with an option to transfer to your destination database (ATS). If you are not using any ATS, you can transfer them to excel or to any of your system folders. However it is recommended to transfer resumes to an ATS or system folder for long term storage as the ResumeGrabber JobSuite is currently in Beta.

ResumeGrabber JobSuite supports following applications:

  • ACT! v16 (2014) ***
  • ACT! 2013 / 2012 / 2011 / 2010 / 2009 / 2008 / 2007 / 2006 for Windows
  • ACT! 2012 / 2011 / 2010 / 2009 / 2008 / 2007 / 2006 Premium for Workgroup
  • ACT! 2005 - Build Version:7.0.4.82 (Windows and Premium for Workgroup)
  • ACT! 6.0/ 2000
  • Big Biller
  • GoldMine® 8.0 / 7.5 / 7.0 / 6.5 / 6.0 / 5.7 / 5.5
  • Microsoft® Outlook® 2010 / 2007 / 2003 *
  • MS® Excel® 2010 / 2007 / 2003 *
  • Salesforce.com **
  • PCRecruiter

* Microsoft Office Standard edition only
** Works with Professional, Enterprise, Unlimited editions. Does not work with Contact Manager and Team/Group Edition
*** Email support@egrabber.com or Call us at 1-866-299-7314 for getting Plug-in for Free.

  • ResumeGrabber JobSuite comes inbuilt with a project concept where it behaves like a resumedatabase for the user where the user can store the record/resumes for the particular search made.
  • ResumeGrabber JobSuite supports Data Export feature that transfers the resume information to a CSV file. You can import the information from CSV file to your application.
  • ResumeGrabber JobSuite supports HR-XML that transfers the resume details into an XML file. The XML files can be used for data exchange between databases that support XML.
  • You can also use the System Folders option where the resumes can be saved in a specific folder in your Computer.
ResumeGrabber JobSuite contains a powerful concept called the Project concept where the information or the records transferred to the grid based on the keyword criteria provided can be placed under separate folders in different projects . You can temporarily save all your searched results in the grid under the same project and later on verify the details, screen, filter, and sort the resumes and transfer them to the respective sub folder. Then you can transfer the relevant resumes alone to your contact manager or other application.
The available details are transferred to corresponding fields in your contact manager. The rest of the fields, for which details are not available, are left blank.
ResumeGrabber JobSuite will give option for Append Email and Phone for candidates records. You can append email and phone one record at a time.
Yes , you can. But for using append functionality for more than one records at a time requires additional "Append package" to be configured in your product. Please contact sales@egrabber.com for more details.
To pause an Append or a Grab process, just click Abort. You will not lose any data that has already been added. Clicking Abort just stops the process, whether it is an Append or a Grab. To continue, simply click the Append / Grab button again.
  1. eGrabber guarantees the product will perform Internet research at least 3x faster than expert researcher and that the overall accuracy will be as good or better than what they produce.
  2. If someone's email ID is on the Internet, our tool has a 95%+ chance of finding it.
  3. If someone's email ID is not on the Internet, our tool makes an intelligent analytical guess based on emails of co-workers it finds. Our base assumption is that the email ID pattern would be similar to the prominent pattern the company has used for the co-workers. We expect our guesses to be 3x more accurate than a random guess.

Reasons for Accuracy Errors:

  1. eGrabber does not have a database from where it gets contact information. eGrabber conducts Internet research & relies on the information provided online as being accurate. So the results are only as good as the data that is published.
  2. eGrabber always provides the source from where it finds emails and marks the data as being FOUND. Even Found emails can bounce, some of the reasons being the person is no longer with the company or the company no longer exists. eGrabber does not check to see if that person is still with the company.
  3. One should expect at least a third of the projected emails to bounce. That is because that person we projected for might not be with the company, they may not have an email ID, the company may not be consistent In the the way it creates email Ids for the person.
  4. Our software clearly indicates which contact information was found on the Internet & which Ids were projected. As a customer it is up to you to choose if you want to use only the found emails or both found and projected.

The answer to following one question, almost always determines if you would embrace projected emails:

Which of these two lists do you prefer to work with?

If you answered you prefer the 50% connect-list, because you can reach more people, then you will love our projected email feature. Generally for the aggressive marketers, the risks outweigh the rewards.

If you said, I prefer to only work with 100% certain emails, then you would use only the emails FOUND on the Internet by our software

Projection Accuracy
The accuracy of the projected emails is dependent on how consistent companies you prospect are in issuing similar IDs to all their employees. Most companies like to follow a pattern such as firstname.lastname@abc.com or firstname@abcr.com and so on for such companies, the projection works well.

In some companies, employees are allowed to figure out their own email-id, When projecting email-id of these companies, there is a high probability that the projection would be wrong.

Better ROI on Projected
Your chance of response on a projected email is 2x to 3x higher than the found by going after the projected emails. That's because you are reaching people your competitors are not.

These projected emails are hidden. Your competition gave up & you didn’t. So get rewarded.

Our projected emails are 2x more accurate than an in-house researcher
If you have an in-house researcher, we can guarantee our projection is going to be 2x better than their projection. That's because we sample 10x more pages to get a email pattern

Be Safe, be like everyone else
If your goal was 100% accuracy, you would want to throw out all NO-EMAIL-FOUND leads. And just stick to FOUND.

Else, be Prudent, Stand a chance of winning High
If you are willing to be Business prudent and take a calculated risk, You would use the 4* projected for 50% accuracy and 3* projected for 33% accuracy.

We drink our own Kool-Aid
We have been using projected emails for ages.
We have first hand experience - we reach people that our competitors have not reached yet.
We are looking at the glass full part, not the glass empty part.

No, we don't have any type of working relationship with any of the data providers. Our tool only Copy-Pastes data that you as a user can already Copy & Paste manually through a standard PC browser. If the site blocks you from manually copy-pasting, our tool won’t function either. Websites have the ability to display content in a read only format, the content is readable by a human but not copy able thru the browser. Our tool will not work on such web-pages either. Our tool is frequently used by people who have legal rights to the data, and are looking for a easier way than manual copy-pasting it into PC or Excel.

We support virtually every website that displays contact in a list format on a website that is copy able thru the browser clipboard. As per the terms of our license agreement it is your responsibility to make sure you have the relevant rights to capture and store the data the way you plan to, before using this Software. Neither eGrabber nor the data-providers can provide you unbiased advice with this regard. Here is the link to eGrabber's End User License Agreement.

To be CAN-SPAM compliant, you need to adhere to the following guidelines set by Federal Trade Commission (FTC) for B2B organizations:

  1. Don't use false or misleading header information. Your "From," "To," "Reply-To," and routing information - including the originating domain name and email address - must be accurate and identify the person or business who initiated the message.
  2. Don't use deceptive subject lines. The subject line must accurately reflect the content of the message.
  3. Identify the message as an ad. The law gives you a lot of leeway in how to do this, but you must disclose clearly and conspicuously that your message is an advertisement.
  4. Tell recipients where you're located. Your message must include your valid physical postal address. This can be your current street address, a post office box you've registered with the U.S. Postal Service, or a private mailbox you've registered with a commercial mail receiving agency established under Postal Service regulations.
  5. Tell recipients how to opt out of receiving future email from you. Your message must include a clear and conspicuous explanation of how the recipient can opt out of getting email from you in the future. Craft the notice in a way that's easy for an ordinary person to recognize, read, and understand. Creative use of type size, color, and location can improve clarity. Give a return email address or another easy Internet-based way to allow people to communicate their choice to you. You may create a menu to allow a recipient to opt out of certain types of messages, but you must include the option to stop all commercial messages from you. Make sure your spam filter doesn't block these opt-out requests.
  6. Honor opt-out requests promptly. Any opt-out mechanism you offer must be able to process opt-out requests for at least 30 days after you send your message. You must honor a recipient's opt-out request within 10 business days. You can't charge a fee, require the recipient to give you any personally identifying information beyond an email address, or make the recipient take any step other than sending a reply email or visiting a single page on an Internet website as a condition for honoring an opt-out request. Once people have told you they don't want to receive more messages from you, you can't sell or transfer their email addresses, even in the form of a mailing list. The only exception is that you may transfer the addresses to a company you've hired to help you comply with the CAN-SPAM Act.
  7. Monitor what others are doing on your behalf. The law makes clear that even if you hire another company to handle your email marketing, you can't contract away your legal responsibility to comply with the law. Both the company whose product is promoted in the message and the company that actually sends the message may be held legally responsible.

Source: https://www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business

No; List generated by eGrabber tools are not opt-in leads.
eGrabber builds lists from publicly available information on the web. You should treat our leads, same as those coming from manual research.
We don’t recommend you to load eGrabber leads directly into email systems that require leads to be opt-in.
Lists from any automation tool such as eGrabber should be considered cold call lists, and must be nurtured accordingly.
Our software is a standard package we have been offering for 10+ years. We have been in business for 20+ years.

To keep our Price competitive, For standard license purchases we provide the following license agreement and this FAQ.

We can provide additional info if required, for deal sizes closer to $100K. The deal has to cover the costs of legal review by our attorneys.

The information on our products and our company can be researched on the web and through our FAQ.
ResumeGrabber JobSuite Grid is a powerful component that displays the contact information and other details extracted from resumes. You can filter, sort, and shortlist the resumes in this Grid. You can transfer the short listed resumes from the Grid into your application or to the inbuilt database in the ResumeGrabber JobSuite This works effectively when your search engine,jobportals or social networking sites provides results with thousands of resumes.

In addition to Contact Information, ResumeGrabber JobSuite extracts the following details from resumes and displays them in the Grid.

  • Experience of candidate.
  • Resume Age - No of days / months since you received the resume.
  • Keywords - If you have searched for any.
  • Percentage of relevance - to the searched keywords.
  • Timezone in which the candidate is located.
  • The Skills of the candidate.
  • Source URL - The location or link to the original resume file.
  • Apart from this, you can also mark the resumes with specific location, specific hot keywords, rank with recruitment status, select job category suitable for the candidate, calculate the distance between your location and the candidate's location, and lots more.

When you are searching for resumes in various websites, you obtain thousands of resumes. You need to screen the resumes and transfer only the relevant resumes into your application. You can make use of ResumeGrabber JobSuite Grid to filter those resumes based on the Filter criteria as one option on the basis of location, name,email,phone,keyords and then transfer the selected resumes alone into your application.
Choose the destination application to which you want to transfer resumes and select the appropriate resumes and click the Transfer button. The selected resumes are transferred into your application. To Move/Copy resumes from the grid to the system folder use move/copy option in the grid toolbar and choose the system folder to which resumes should be transferred.
You can use the default values option to transfer the additional details to your application. When you select your destination application, you can setup the additional values to be transferred along with the contact information. Refer to ResumeGrabber JobSuite Help for more details on how to setup default values.
In the Miscellaneous Option Window, select the option Show "Never Show" status resumes while shortlisting.

Now capture the resumes again. You can view the resumes marked with "Never Show" status.
When you enter a keyword in keywords toolbar only resumes containing the keywords are grabbed and displayed in the grid.

The hot keywords option is provided to highlight keywords that are grabbed to the grid. This helps to do a faster review of the resume. If the hot keyword is present in the resume a chilly icon appears in the grid. The keywords entered in the hotkey word option are highlighted in the resume and the keyword count is also displayed.When you enter a keyword in keywords toolbar only resumes containing the keywords are grabbed and displayed in the grid.

The hot keywords option is provided to highlight keywords that are grabbed to the grid. This helps to do a faster review of the resume. If the hot keyword is present in the resume a chilly icon appears in the grid. The keywords entered in the hotkey word option are highlighted in the resume and the keyword count is also displayed.

When you enter the keywords in the keyword area to get the results displayed in the product, the keyword for the resumes get displayed in the keyword column found in the grid for each record along with the keyword count available based on its occurrence in the resume.

When you enter the keywords in the keyword area to get the results displayed in the product, the keyword for the resumes get displayed in the keyword column found in the grid for each record along with the keyword count available based on its occurrence in the resume.
You can send email instantly from the ResumeGrabber JobSuite Grid to selected candidates using templates. You can also forward the selected resumes to your client from the Grid.
Yes. Click 'Tools > Options> Preferences' to open 'ResumeGrabber JobSuite Options'. Select the 'Destination Setup' option and choose the destination application to which you would like to transfer the resume. Click 'OK' to save the changes or you can click on options near the transfer button in the grid toolbar to configure to any destination setup available and then click on OK to change the destination application.
Yes, while capturing resumes from websites, ResumeGrabber JobSuite extracts the source URL and displays it in the Grid. You can access the original URL from the Grid
While capturing resumes, you get a dialog box where you can setup the Filter. Check the settings. If you have setup the Filter to be 'High', chances of getting resumes is very low. Set the Filter to "Moderate' or 'Low' to get more resumes.
Click 'Tools > Options'. In the 'Destination Setup' dialog box, setup the user fields. Click 'OK'. Now the user-defined field values will be displayed in the Grid.
Click the 'Rescan' button on the Grid toolbar to refresh the data in ResumeGrabber JobSuite Grid with the updated changes.
Yes. Right-click the Heading 'Email'. Select the option 'Copy All email IDs'. The email IDs are copied to the clipboard separated by a comma. You can paste the contents in Notepad and save the file.
ResumeGrabber JobSuite Grid contains the 'Duplicate Check' feature that can identify duplicate resumes based on selected fields. Click the 'Dupe Check' Icon and select 'Check for Duplicates' in the ResumeGrabber JobSuite Grid.

The duplicate records are highlighted. You can delete the duplicate records by selecting 'Delete Duplicates' in the 'Dupe Check' menu.

Select the data you want to add to a column in the Snip View of the Grid. Right-click, point to 'Add to Field' and select the relevant field. Now the selected data is added to the selected column, separated by semicolon.

You can add the following four fields:

  • Education
  • Skill Set
  • Job Title
  • Company
Yes. Select the data you want to replace in the Snip View of the Grid. Right-click, point to 'Replace Field' and select the relevant field. Now the selected field value is replaced with the data selected in the Snip View.
The distance between the candidates location and the recruiters location is calculated by entering the from location in the filter pane. In the filter pane under the Filter By Distance option there is an hyperlink "From Location".

Clicking on this link will launch a settings window wherein the user can choose the recruiters State, City and Zip code.
The distance calculation works only for the US States and Cities. Check the address of the record. If it contains City or State that belongs to a country other than US, the distance field is empty.
You can check in the header of the check box column in the grid which will select all the resumes displayed in the grid or highlight one or more resumes in the Grid, right click, and select the option Check Selected Resumes. To highlight a resume, just click on the same. To highlight consecutive resumes, press the Shift Key and click on the resumes. To highlight non-consecutive resumes, press the Ctrl key and click on the appropriate resumes.
Click 'Menu > Options' in the toolbar. Click Miscellaneous under Preferences in the ResumeGrabber Options window. Clear the option Don't warn before "Delete / Never Show". Now you can view the warning messages again.
Click 'Menu > Options' in the toolbar. Click 'Miscellaneous' under 'Preferences' in the ResumeGrabber Options window. Select the option Turn on 'Resume Validator'. This option validates the documents, and filters resumes from the Search Engine results.
When you enter the keywords in the toolbar, the individual keywords are searched in the resumes. If you want both the words to be searched, enter the keywords within double quotes (Example: "Sales Manager"). Now ResumeGrabber JobSuite searches for all the keywords within the quotes.
In the ResumeGrabber JobSuite ->Screen View there is a review pane where the user is provided with various views.

AutoSummarize- This provides a short form of the resume.

A user can also see the Text view of the resume as well as the Original view of the resum
For a user to add comments to a particular record he can click on the comments tab in the preview pane which is available in the screen view to enter the comments for each record and the last entry gets reflected in the grid under the comments column.
The destination transfer option is the various methods by which you can transfer resumes into your application. These options vary according to the destination application you use. For example, assume that you have selected Outlook as your application. Then the destination option "Add Contact (Biz)" transfers the contact details to the Business section of your Outlook Address Book.
Add Contact: - Transfers the contact details alone into your application (either to the Business or Home section).

Add Contact+ Resume: - Transfers the contact details along with the resume information into your application (either to the Business or Home section).

The following options work for ACT! and Outlook only:

Add Notes: - Resume text is copied into the Notes section.

Add Links: - A link to the resume is created in the Notes section.

Add Links + Notes: - A link to the resume is created and the resume text is copied into the Notes section of your contact manager.
Assume that you have transferred contact details without the resume information into your contact manager. Later, you can add the resume information by using this option.

When you receive an updated resume from a candidate, where the contact details remain the same, you can add the resume information alone to the existing contact in your contact manger. Add Links + Notes creates a new link retaining the old resume information for future reference.
You can use the option Link to existing resume in the Document Setup window.
You can either save the resume in the original format or as RTF (Rich Text Format) file. You can convert the resumes to RTF by using the Document Setup window. Refer to ResumeGrabber JobSuite Help for more details on Document Setup.
ResumeGrabber JobSuite checks for duplicates while transferring into ACT!, GoldMine, Outlook, PC Recruiter and Big Biller only.
Yes. You can transfer the same set of resumes to different applications by changing the destination setup. Refer to ResumeGrabber JobSuite help to know how to change the destination setup.

When you transfer resumes to ACT!, GoldMine or Outlook with one of the following options as your destination option, you may come across this error message.

  1. Add Links
  2. Add Notes
  3. Add Links + Notes

These options add the resume text or link the resume to the existing contact.

You must have the corresponding contact open in your contact manager and then try to transfer when you are using the above options.

Click Transfer Options in the Destination Setup Window. In the Link Options Window, click the Duplicate Check tab. Select the option Bring Contact to the Forefront after the Transfer. Now ResumeFinderPro displays the transferred contact in front of all the open windows.
When you transfer more than one resume to Outlook, you cannot view individual contacts. ResumeFinderPro displays only the last transferred contact. You can view the other transferred contacts in the Outlook Address Book after the transfer is complete.
When ResumeFinderPro finds more than one duplicate record in the contact manager, the option Update existing contact is disabled. You can either add the contact as a new record or skip the transfer.
ResumeGrabber JobSuite old information in your Notes tab for future reference. If you do not require this old link and text, you can delete the links manually.
  • Microsoft Windows Vista (32-bit and 64-bit) Enterprise Edition
  • Microsoft Windows XP (with Service Pack 2 or 3 installed)
  • Pentium 166 MHz (Recommended Pentium III or higher).
  • 128 MB RAM (Recommended 256 MB or higher).
  • 50 MB free hard disk space (Recommended 100 MB or higher).
  • Microsoft Office 2000 or higher.
  • Internet Explorer 7 or higher.
We have been recommending our Mac users to purchase win 7 pro laptops. Windows 7 Pro system that run our software come for under $500. All you need is any WIN 7 PRO system with 2GB or more. MS OFFICE is not required.

Also, we have had Mac users running our products with Windows parallels. You need to work with your Mac dealer to get the configuration for your Mac. eGrabber technical support does not maintain Mac units and our technical support for the mac environment is limited.
The Annual Subscription license will allow you to use the product for a period of one year from the date of registering the license keys in the software. You will also be eligible for free updates and support during the subscription period.
The period is calculated from the date of registration of the license keys. You need to register the software with the license key within one month of purchase.
Yes, you can evaluate ResumeGrabber JobSuite before purchasing it. You can use the trial period to evaluate the complete functionality. The product has a three day trial period without registration of trial keys and 10 day trial period on registering the keys. Transfer of resumes is limited to 50.
Download the installation file from https://www.egrabber.com/resumegrabbersuite/trial.html

The Install Shield Wizard will guide you through the rest of the process.
If you have provided a valid email ID at the time of downloading the product, you will receive your License Key via email. After installation, the eGrabber™ Product Registration window appears. Enter the License Key in the space provided and click Register Now.

Click Continue to start using the product
Once your trial version expires, you cannot use it again. However, you can contact our customer support and extend the trial period.
You can purchase our products online at eGrabber store.

You can contact our customer support as well to purchase the product.
After installation you can Register in the ResumeGrabber JobSuite menu bar inside in the application.

The eGrabber™ Product Registration dialog box appears on your screen.

Type or paste the License Key under "Please type or paste your License Key here" and click Register Now. The message "Successfully Registered" appears under Status. Now click Continue and start using the software.
  • Check whether you have entered the License Key properly. You can copy and paste the License Key to avoid typing errors.
  • Ensure that you are connected to Internet at the time of registering the product.
  • The other problems are, your Internet connection may be slow, or the server may be busy. In these circumstances, check the Internet connection and try registering after some time.

If you want to use the product in multiple systems, you need to purchase multiple licenses. Contact our customer support to get multiple licenses. If you want to use the product in another system with the same license key, follow the steps:

  • Unregister the product in System A.
  • Install and register in System B.

Note down your License Key number.

  • Unregister the product.
  • Upgrade your system.
  • Install the Product and Register again.

If you do not unregister the product, it is not possible to register again.

In such exceptional cases, you can contact our customer support to obtain a new license key. Your former license key would be revoked and using this key in future would violate the terms of License Agreement.

Note: We recommend you to have a Backup of the software in a CD or in another system to avoid such discrepancies.
Click Menu / Options in the toolbar. Click Miscellaneous under Preferences in the ResumeGrabber JobSuite options window. Select the option Auto select "Source Option". Now, ResumeGrabber JobSuite automatically detects the resumes.
In the Miscellaneous Option, check whether all the file formats under "Filters Criteria" are selected.
ResumeGrabber JobSuite comes inbuilt with a favorites tab where the user can store the links as favorites. Foor this the user needs to click on Add to favorites in the Browser toolbar displayed in the search results pane in the Find View and then click on Ok. A user can also organize the favorites.
ResumeGrabber JobSuite comes inbuilt with a Background Research where a user can do a Background Research of a candidate from different search engines, social networking site, blogs, press releases and other forums. ResumeGrabber JobSuite comes inbuilt with various search scripts to do a complete research of the candidate.
The user can Add comments for a particular candidate in the Add Notes/Comments area in the BackGround Research View for each candidate and if the user wants to do research on other candidates in the grid he can navigate to the next record by using the navigator button.