• ACT! v16, v17, v18, v19
• ACT! 2013 / 2012 / 2011
• Microsoft® Outlook® 2016 / 2013 / 2010 / 2007 / 2003*
• Microsoft® Excel® 2016 / 2013 / 2010 / 2007 / 2003*
• Salesforce.com**
• PCRecruiter
• Microsoft Dynamics CRM Online (Not supported in Windows XP)***

* Microsoft Office Standard edition only
** Works with Professional, Enterprise, Unlimited editions; provided you have not removed the contact fields your Salesforce.com came configured with. Does not work with Contact Manager and Team/Group Edition.
*** Email support@egrabber.com or Call us at 1-866-299-7314 for getting Plug-in for Free.

Once the Append limit is reached, you need to refill your append limit with an Append Refill add-on.

You can purchase the Append Refill Add-on pack of 5,000 records for $495.

It is recommended that you do not process more than 400 records per day. If you process more than 400 records per day, you could expect performance deterioration and in certain cases blockage of your account, blockage of your computer or blockage of your Internet IP from search engines and portals being used.

Note: Append Refill Pack works only if your license key is active.
Plugin will not extend your license key subscription.

1. eGrabber doesn't provide email IDs. eGrabber just provides a tool (just like IE & Firefox) for the users to perform Internet research.
2. The software doesn't generate numerous permutations to find email IDs. It either finds the email ID of the person you are searching for or finds email IDs of coworkers and intelligently projects the most dominant email pattern.
3. Projected email IDs are clearly mentioned and the users are aware of how those email IDs were obtained.
4. eGrabber doesn't recommend customers to send bulk emails.

1. Don't use false or misleading header information. Your "From," "To," "Reply-To," and routing information - including the originating domain name and email address - must be accurate and identify the person or business who initiated the message.
2. Don't use deceptive subject lines. The subject line must accurately reflect the content of the message.
3. Identify the message as an ad. The law gives you a lot of leeway in how to do this, but you must disclose clearly and conspicuously that your message is an advertisement.
4. Tell recipients where you're located. Your message must include your valid physical postal address. This can be your current street address, a post office box you've registered with the U.S. Postal Service, or a private mailbox you've registered with a commercial mail receiving agency established under Postal Service regulations.
5. Tell recipients how to opt out of receiving future email from you. Your message must include a clear and conspicuous explanation of how the recipient can opt out of getting email from you in the future. Craft the notice in a way that's easy for an ordinary person to recognize, read, and understand. Creative use of type size, color, and location can improve clarity. Give a return email address or another easy Internet-based way to allow people to communicate their choice to you. You may create a menu to allow a recipient to opt out of certain types of messages, but you must include the option to stop all commercial messages from you. Make sure your spam filter doesn't block these opt-out requests.
6. Honor opt-out requests promptly. Any opt-out mechanism you offer must be able to process opt-out requests for at least 30 days after you send your message. You must honor a recipient's opt-out request within 10 business days. You can't charge a fee, require the recipient to give you any personally identifying information beyond an email address, or make the recipient take any step other than sending a reply email or visiting a single page on an Internet website as a condition for honoring an opt-out request. Once people have told you they don't want to receive more messages from you, you can't sell or transfer their email addresses, even in the form of a mailing list. The only exception is that you may transfer the addresses to a company you've hired to help you comply with the CAN-SPAM Act.
7. Monitor what others are doing on your behalf. The law makes clear that even if you hire another company to handle your email marketing, you can't contract away your legal responsibility to comply with the law. Both the company whose product is promoted in the message and the company that actually sends the message may be held legally responsible.

Source: https://www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business

• Highlight all the members on the webpage using your mouse
• Copy them. Use Ctrl+C -or- Right-mouse click what you selected and click "Copy" in the menu
• In the Edit menu, click Paste Records > Paste Multiple Records.
• LeadGrabber will parse the list and put contact information in the grid

This feature works best if the contact information is structured.

If you are collecting a large amount of contact information from a website and need 100% accuracy in parsing, you will need a Custom Extraction Driver. To order one, or to find out more, contact Sales at 408-516-4566

1. Ensure that your Salesforce login and password are entered correct in the "Salesforce.com Contact Linker" window. This window pops up when you try to transfer records to salesforce for the first time.
2. If those are correct, then you may need to use a Salesforce Security Token To get your Security token from Salesforce,
   • Login to your Salesforce account in your browser
   • At the top navigation bar inside Salesforce, go to your name > Setup > Personal Setup > My Personal Information > Reset My Security Token.
   • Click the Reset Security Token button. The new security token is sent via email to the email address on your Salesforce user record. Keep this email. Your security token is not displayed in your settings or profile.
   • This is how you use it. As an example, if your password is mypassword, and your security token is 123456789, then you must enter mypassword123456789 in the "Salesforce.com Contact Linker" window in LeadGrabber. Here's how to reach the settings in LeadGrabber:

Detailed instructions on getting/resetting the security token are available in this Salesforce help article. If you still require help, call us / email us support@egrabber.com

1. Our users might short list prospects from professional sites based on keyword, Job Openings, responsibility, background, interest, technology, specialty interest groups, Investment Interests etc These are high yielding prospects, they can’t short-list like this and buy as a list anywhere. They use our tools to get contact information
2. Our users might have a registration list of name/company, but want to append CEOs or contact information. They can’t easily buy the missing information. Our tools helps them find the missing information in an automated manner.

1. Our tool can’t find work email-ID that is not available on the web for any user to cut-n-paste
2. We provide a free trial, so you can test how well our tool does in your environment before purchase.

1. Our tool can’t find work email-ID that is not available on the web for any user to cut-n-paste
2. We provide a free trial, so you can test how well our tool does in your environment before purchase.

1. eGrabber guarantees the product will perform Internet research at least 3x faster than expert researcher and that the overall accuracy will be as good or better than what they produce.
2. If someone's email ID is on the Internet, our tool has a 95%+ chance of finding it.
3. If someone's email ID is not on the Internet, our tool makes an intelligent analytical guess based on emails of co-workers it finds. Our base assumption is that the email ID pattern would be similar to the prominent pattern the company has used for the co-workers. We expect our guesses to be 3x more accurate than a random guess.

Reasons for Accuracy Errors:

1. eGrabber does not have a database from where it gets contact information. eGrabber conducts Internet research & relies on the information provided online as being accurate. So the results are only as good as the data that is published.
2. eGrabber always provides the source from where it finds emails and marks the data as being FOUND. Even Found emails can bounce, some of the reasons being the person is no longer with the company or the company no longer exists. eGrabber does not check to see if that person is still with the company.
3. One should expect atleast a third of the projected emails to bounce. That is because that person we projected for might not be with the company, they may not have an email ID, the company may not be consistent in the way it creates email IDs for the person.
4. Our software clearly indicates which contact information was found on the Internet & which email IDs were projected. As a customer it is upto you to choose if you want to use only the found emails or both found and projected.

The answer to following one question, almost always determines if you would embrace projected emails:

Which of these two lists do you prefer to work with?

If you answered you prefer the 50% connect-list, because you can reach more people, then you will love our projected email feature. Generally for the aggressive marketers, the risks outweigh the rewards.

If you said, I prefer to only work with 100% certain emails, then you would use only the emails FOUND on the Internet by our software

Projection Accuracy
The accuracy of the projected emails is dependent on how consistent companies you prospect are in issuing similar IDs to all their employees. Most companies like to follow a pattern such as firstname.lastname@abc.com or firstname@abcr.com and so on for such companies, the projection works well.

In some companies, employees are allowed to figure out their own email-id, When projecting email-id of these companies, there is a high probability that the projection would be wrong.

Better ROI on Projected
Your chance of response on a projected email is 2x to 3x higher than the found by going after the projected emails. That's because you are reaching people your competitors are not.

These projected emails are hidden. Your competition gave up & you didn’t. So get rewarded.

Our projected emails are 2x more accurate than an in-house researcher
If you have an in-house researcher, we can guarantee our projection is going to be 2x better than their projection. That's because we sample 10x more pages to get a email pattern

Be Safe, be like everyone else
If your goal was 100% accuracy, you would want to throw out all NO-EMAIL-FOUND leads. And just stick to FOUND.

Else, be Prudent, Stand a chance of winning High
If you are willing to be Business prudent and take a calculated risk, You would use the 4* projected for 50% accuracy and 3* projected for 33% accuracy.

We drink our own Kool-Aid
We have been using projected emails for ages.
We have first hand experience - we reach people that our competitors have not reached yet.
We are looking at the glass full part, not the glass empty part.

Thorough Internet Research goes into finding Business Email Addresses for you. We want *You* to be confident which email addresses are going to get delivered, which ones *might* get delivered and which ones will never get delivered. So we color them differently.

Here’s a screenshot of different status and colors you will see.

We recommend that you DEFINITELY use 1 & 2.
We recommend you NOT to use 4.
We recommend you use 3 only if you feel that taking the risk is worth the reward for you.

If you like technical details, here’s what you’ll want to know:

1-Deliverable (High) : The email address has been validated with that company’s email server and is a valid email account.

2- Deliverable (Medium) : The email address has been projected based on a statistical analysis of the email patterns of that company / Co-Worker’s email addresses, but the company’s email server refuses to verify or deny if email is correct.

3- Probable : The email address was projected. A handful of co-worker email addresses are available on the Internet, if any. Also, the company’s email server refuses to verify or deny if email is correct.

4-Invalid : The email address has been checked with that company’s email server. They say it’s 'Not a real email address.

1. Append Email & Phone Count
2. Fair Usage Quota – enables you to run "Find Phone" – a free feature
3. Verify Email Count – this is complementary

• After Installation, the eGrabber Product Registration window appears.
• Enter the License Key you have received and click Register Now.
• After you get the message "Successfully Registered", click Continue to start using the product.

• Check whether you have entered the License Key properly. You can copy and paste the License Key to avoid typing errors.
• Ensure that you are connected to the Internet at the time of registering the product.
• The other problems are, your Internet connection may be slow, or the server may be busy. In these circumstances, check the Internet connection and try registering after some time.

If you want to use the product in multiple systems, you need to purchase multiple licenses. Contact our customer support to get multiple licenses. If you want to use the product in another system with the same license key, follow the steps:

• Unregister the product in System A.
• Install and register the product in System B.

• Note down your License Key number.
• Unregister the product.
• Upgrade your system.
• Install the Product and Register again.
• If you do not unregister the product, it is not possible to register again.

Yes, duplicate check option is available in LeadGrabber Pro since the information can be captured from multiple sources which may result in duplication of results.

• Click on Tools - DupCheck - Check for Duplicates to run through the captured results and identify duplicates
• Click on Tools - DupCheck - Delete Duplicates to delete the records identified as duplicates

The same DupeCheck option is also available in the tool bar above the grid.