Browsed by
Tag: b2b prospecting

Effective B2B Prospecting and Beating Sales Call Reluctance

Effective B2B Prospecting and Beating Sales Call Reluctance

Nishi Kanth

Nishi Kanth

Product Marketing Manager and Prospecting Expert at eGrabber Inc
I am an expert in social lead generation and social media prospecting. I use and market tools and can help sales and marketing professionals in targeted prospecting for improved responses and conversions.
Nishi Kanth

One of the key things any seasoned sales professional will agree with is that sales happen majorly due to the prospects’ trust on the sales person than on the product or service. While a good product or service triggers the sale process, it is the selling mechanism that actually instils the confidence in the prospects and translates them into customers. It is better understood if I say that sellers, but not the offerings are the key differentiators in today’s competitive market place.

In a webinar, Connie Kadansky, a professional sales coach shares some workable insights on effective prospecting and beating the sales call reluctance.

sales call reluctance coach

Connie has won several accolades in her professional journey- Best in Class for Assessments for SPQ gold assessment, ATM Gold Toastmasters International and Scholarship to China REN coaching to name a few.

Connie has been interviewed by Wall street Journal and has been a delegate to Rwanda to work with women in parliament.

Connie points out that Prospecting is the “must have” competency for every sales professional. By understanding the nuances of effective prospecting, sales professionals can present themselves and their offerings better to the prospects thereby resulting in improved conversions. The reality however is that, lack of confidence and an inconsistent approach, act as hurdles to sales professionals resulting in lesser success.

Connie talks about three important things every sales professional must inculcate. The three things she talks about make every sales professional more credible and unique.

Prospecting

The participants of the webinar also had an opportunity to hear Connie speak about visibility management and a unique sales model for improved results. They also got to hear Connie’s views on correlation between prospecting and sales and why sales professionals do not prospect proactively.

At this point, we had another speaker Clinton Rozario who spoke about some very powerful prospecting tools that eGrabber develops and markets.

Sales Prospecting Tool

Clinton is the chief architect of targeted prospect list building tools and showed the participants on how they can build targeted prospect lists for improved success and response.

The second part of the expert talk dealt with call reluctance and the four “A“s to eliminate it.

4 As of call reluctance

While explaining these simple steps, Connie threw some light on the behavioural types of sales professionals with special focus on the associated phobia.

The webinar finally closed with some techniques on overcoming call reluctance and factors that block success.

eliminating sales call reluctance

Watch the Webinar Video

Claim your free trial

Ask for a personalized demo

Ask the expert

How to Do Prospect Research – For Better Sales Calls and Improved Conversions

How to Do Prospect Research – For Better Sales Calls and Improved Conversions

Nishi Kanth

Nishi Kanth

Product Marketing Manager and Prospecting Expert at eGrabber Inc
I am an expert in social lead generation and social media prospecting. I use and market tools and can help sales and marketing professionals in targeted prospecting for improved responses and conversions.
Nishi Kanth

In our last blog, we saw how you can leverage social networks to identify and contact C-Level decision makers in your prospective companies. You saw a few techniques on how you can leverage LinkedIn to establish an initial contact and thereon continue the dialogue over your prospect’s business email.

Let us now try and understand what you need to do once your prospect is ready to hear your proposition. One of the most common mistakes that sales professionals commit is to try and make every sales call the same. We must realize that your prospects may be similar, but are not the same. Hence every sales call you make needs to be different and tailor-made to the individual needs of your prospect. The end objective of any sales call is to propose a solution that the prospect wants, but not the one that you have.

Follow these simple steps to make your sales call a worthy one.

Know Your Prospect

One of the key steps in sales prospecting is to gather as much information as possible about your prospect. You need to get a 360 degree view of your prospect, the industry they operate in, their target customers, their possible business challenges, their growth plans and so on. By being well informed of the prospect, you have better chances of having the prospect hear you better. A few places where you can find some information about your prospects are being presented below. This is not an exhaustive list, but a good starting point, for sure.

Research The Company

Company website – You need to understand your prospect’s line of business, what is their business objective, what could be their biggest challenge and what is their value proposition to their customers, and how you will contribute in helping them achieve their business goals.

Examine who their customers are, what problem of their customers are your prospects trying to address, and how can you help them in solving those problems. By having all this handy, your sales call will turn out to be more of a requirements gathering meeting than a typical pitching.

Research the Professional Side of the Decision Maker

LinkedIn profiles – One of the key forums that sales professionals need to leverage in a B2B prospecting framework is LinkedIn. A LinkedIn profile will tell you what kind of a person your prospect is. Read through the profile. Observe the groups subscribed to; read the discussions where you see some participation, see if you have some common connections who can write a nice line about you even before the meeting. Examine if your prospect is asking questions pertaining to some challenge and if you can solve that challenge. All these small things make you more familiar to your prospect even before the call. You would have figured out your call opening statement.

Research the Personal Side of the Decision Maker

Blogs– Sales prospecting can be more meaningful when you also know what kind of a person your prospect is. If your prospect is a blogger, it is worth spending time reading through those blogs. The choice of words will give you an idea on how you should moderate the call with your prospect. If the content is extremely professional and brief to the point, you should adopt the same strategy during your call / meeting. If you find liberal dosages of humour, you can adopt a more friendly approach. A nice way to start the conversation would be to congratulate your prospect for a recent achievement.

The Smart Way

We have a fantastic prospect research tool – eGrabber eMail Prospector – that will get you the business information about any prospect from any nook and corner of the Internet. The best part about this is it can get you the business email and phone of the prospect in a jiffy. This means your time to research and search for information about your prospect is significantly cut down and you have more time to focus on preparing for every call.

Experience the tool

In a nutshell, research well, talk to your prospect in his language and make “prospect research” a part of your working style. Believe me, your prospects will enjoy talking to you and your sales become a cake walk.

Happy Selling!!

Start Download your 7 Days FREE Trial Now!

About MeI am passionate about helping clients in building a workable prospect funnel. I can help people micro target and gain better results of the campaigns. I have experience across the entire breadth of sales and marketing functions. I use a combination of time tested and disruptive methods to increase the lead funnel of any organization.

 

7 Easy Steps for Engaging B2B Prospects on LinkedIn

7 Easy Steps for Engaging B2B Prospects on LinkedIn

Follow me

Viveka von Rosen

I am the author of LinkedIn Marketing: An Hour a Day (http://amazon.com/author/linkedinexpert) and am here to make LinkedIn and social media work for you!

• Forbes Top 20 Women in Social Media (2011, 2012, 2013)
• Forbes Top 50 Most Influential People in Social Media (2011, 2012, 2013)
• TopRank's 25 Women Who Rock Social Media in 2011, 2012
• BigMoneyWeb's 200 most fearless women on the web
• Listed by Mari Smith for the niche quality of a social media superstar
• Over 12K Endorsements on LinkedIn
Follow me

Latest posts by Viveka von Rosen (see all)

LinkedIn is a great tool for finding prospects for your business.  But then what?  You found someone, you might have even used eMailProspector to get their phone number and email and reached out to them. But what if they don’t respond?  Or even if they respond, what do you do with them?

The best way I know to keep a prospect active and engaged is by keeping in touch with them on a regular basis (and by regular I mean 2x a month – not 2x a day!)   I don’t mean hounding their answering machine – but rather, stay in touch and top of mind with them by sending – sparingly – information they might find useful.  And the best way to do that is to use LinkedIn Contacts.

Staying top of mind

How to stay Top Of Mind with Top Prospects on LinkedIn

  1. Find your prospect (through LinkedIn’s Advanced Search or through eMailProspector.)
  2. Do your research!  Read their profile, look them up on Google or use eMail Prospector to find PR about them and their company.  If you have the paid account, make copious notes in the “Notes” section of their profile (under “Relationship”.  If you have the free account you have to wait until they accept your invitation to use the Notes section – so keep your notes in a word doc of CRM if you use one.
  3. Invite a prospect to connect with you (through a group is usually the best way).
  4. Try and set up a meeting with them  – informational interviews work best.  Remember – you want to find out about them – not pitch your product or service. Make notes about that conversation right in their profile as well.
  5. Set a reminder to once a month to send an article of interest to that top prospect.
  6. Find a blog post or article using LinkedIn’s new Influencer Article search (see below) and share it.
  7. Rinse and repeat (a few times a month)

Its not rocket science – but it sure is effective!

Download your 7 Days FREE Trial Now!